Product Deep Dive

Three modes. Infinite possibilities.

Discover how Convo transforms every touchpoint of the booking experience—for customers and salon owners alike.

Feature #1

Customer Chat Booking

Embed our chat widget on your website and let customers book appointments through natural conversation. It's like texting your salon—available 24/7.

Natural Conversation

No rigid forms. Customers type naturally, and our AI understands intent.

Instant Responses

Sub-second response times keep the conversation flowing smoothly.

Smart Slot Suggestions

AI suggests optimal appointment times based on preferences and availability.

Slot Holding

Temporarily holds slots during booking to prevent double-bookings.

See Chat Demo
Chat Booking Widget
Hey! I'd like to book a haircut
Hi there! I'd love to help you book. What type of haircut are you looking for?
Men's haircut with Alex if he's available
Great choice! Alex has the following slots available this week: • Wed Jan 14 at 2:00 PM • Thu Jan 15 at 10:00 AM • Fri Jan 16 at 3:30 PM Which works best for you?
Thursday 10am works
Perfect! I've booked you for a Men's Haircut with Alex on Thursday, January 15th at 10:00 AM. A confirmation has been sent to your email. Would you like to add this to your calendar?
Voice Transcript
Latency: 320ms

Agent

Thank you for calling Luxe Hair Studio! How can I help you today?

C

Caller

Hi, I'd like to book a haircut for tomorrow if possible.

Agent

Of course! I'd be happy to help. Do you have a preferred stylist, or would you like me to check general availability?

C

Caller

I usually see Maria. Is she available?

Agent

Let me check Maria's schedule for tomorrow... Maria has openings at 11 AM, 2 PM, and 4:30 PM. Which time works best for you?

C

Caller

2 PM sounds perfect.

Agent

Excellent! I've booked you with Maria tomorrow at 2 PM. Can I get your phone number for the confirmation?

Call Summary

Customer booked haircut with Maria for tomorrow at 2 PM. Confirmation sent.

Feature #2

Voice Agent Booking

An AI receptionist that handles phone calls 24/7. Powered by Twilio for reliability and our custom LLM for human-like conversations.

Human-Like Voice

Advanced speech synthesis that sounds natural and friendly.

Ultra-Low Latency

Response times under 500ms for natural conversation flow.

Full Transcription

Every call is transcribed and summarized automatically.

Context Awareness

AI remembers context throughout the entire call.

See Voice Demo
Feature #3

Owner GPT Console

The command center for your salon. Manage services, view analytics, read call summaries, and control everything with natural language.

Unified Dashboard

See all bookings, calls, and chats in one place.

Customer Lookup

Search customers and view their complete history.

Service Management

Add, edit, and manage services and pricing.

Availability Control

Set stylist schedules and block off-time easily.

See Dashboard Demo

Men's Haircut

$35

24 this week

Women's Haircut

$55

18 this week

Balayage

$180

8 this week

Beard Trim

$15

12 this week
Roadmap

What's coming next

We're constantly building. Here's a peek at what's on the horizon.

In Development

Memory & Customer Profiles

AI remembers customer preferences and history. 'Same as last time' becomes reality.

Coming Q2 2026

SMS Notifications

Automated SMS reminders and confirmations to reduce no-shows even further.

Coming Q3 2026

Google Maps Integration

'Book via Chat' link directly from your Google Business listing.

Architecture

Built on enterprise-grade infrastructure

Reliable, scalable, and secure. Here's how the pieces fit together.

Chat Widget

Web Embed

Voice Agent

Twilio

Convo AI Engine

Natural language understanding, booking logic, slot management

Neon DB

PostgreSQL

Dashboard

Owner GPT

Calendar

.ics Export

Ready to see it in action?

Check out our interactive demo or get in touch to discuss how Convo can transform your salon's booking experience.